Keep-in-Touch makes waiting more visible with proactive patient updates, contact verification, and clearer communication while people wait.

Problem Statement:
Long waiting periods can leave patients and whānau uncertain, while services spend time handling status enquiries and outdated contact details.

Solution:
Keep-in-Touch helps services communicate consistently, confirm contact details over time, and keep patients informed without adding more manual admin.

Features & Benefits:
• Proactive Updates: Send clear, plain-language waitlist communications.
• Contact Verification: Confirm and refresh patient contact details over time.
• Opt-Out and Routing: Support respectful communication and clear next steps.
• Better Visibility: Reduce uncertainty for patients and whānau while protecting team time.